What is Identity & Access Management
With the digital world, identity & access management have become complex, with the greatest impact from the consumerization of IT. Bring Your Own Device and cloud have increased the need for anywhere access from devices, both personal productivity (laptop, smartphones, smartpads) or IP-enabled (printers, cameras, phones), to data or applications that reside in the traditional datacenter or cloud.
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Problem management ITIL
Problem management: tools cannot give you wisdom
As long as there are no tools that think for us, problem management will largely be a human activity, where the combination of technical skills and soft skills is greater than ever.
Mist AI Enterprise networking
Back to the office with a strong Wi-Fi connection
With hybrid working, the use of workstations is becoming increasingly flexible. One consequence is that the existing Wi-Fi network is more heavily loaded than before. Is the network ready for this?
Why ITIL can be applied at any level
Many organisations struggle with a proper ITIL implementation. But this best practice offers a range of solutions that can partly be implemented at one's own discretion.